RON BENFIELD has served as a senior healthcare executive for over thirty years, bringing skills in healthcare operations, finance, strategic planning, clinical service lines, managed care and revenue cycle. He has functioned as both Chief Financial Officer and Chief Operating Officer, in diverse healthcare markets in California, Ohio, Tennessee, Florida, Maryland, Oregon and Washington.

Ron has been instrumental in leading five major financial turnarounds, ensuring ongoing sustainability of mission. In 14 of the last 15 years in which he has served as a CFO his organizations have experienced improved financial performance over the prior year, a result of helping the team to view that every leadership decision has a stewardship and mission impact. He is known as a strong advocate of quality patient care and improving service to patients, and he brings a strong relationship orientation, especially with medical staff. He is an articulate communicator, using stories to share the importance of mission. He enjoys teaching and helping organizations improve by developing stronger business and service line skills.

Ron holds a degree in Business Administration from Pacific Union College and an MBA in Finance from California State University, San Bernardino. He is a champion of LEAN, using it to improve patient experience and efficiency in a sustainable way.

He is a Fellow in the American College of Healthcare Executives (FACHE) and a Fellow in Healthcare Financial Management Association (FHFMA). Ron enjoys serving as a volunteer, including co-founding Africa Orphan Care, board and officer roles at Adventist Health International and American Cancer Society, and charitable organizations supporting the homeless and those in need of behavioral health services.

An avid mountain climber, Ron lives in Vancouver, Washington with his wife Joyce, and is passionate about traveling to visit his adult daughters, international travel, playing the cello, and a wide variety of outdoor activities.

PRISCILLA GLOVATSKY is a Director of Margin Improvement for Millwood Associates. With over fifteen years of experience in the healthcare industry Priscilla is fortunate to have worked in diverse areas such as financial planning and analysis, strategic planning, patient flow, and transfer center operations. Priscilla had the opportunity to positively influence patient flow and capacity management in her former role as a transfer center leader. Accessing actionable and timely data is key to any analysis and while she developed skills in mining those details, she also has a “big picture” perspective, thanks to her experience in strategic planning. Priscilla brings an enthusiasm to patient care that stems from her sincere passion for people. It is that enjoyment in the diversity of others that drives her desire to help hospitals thrive and continue serving their communities. 

Key Areas of Expertise: Patient flow and capacity management, financial planning and analysis, strategic planning, and transfer center operations. 

Priscilla earned a Bachelor of Science in Finance and Banking from the University of Missouri as well as an MBA from Webster University in Orlando. 

Spending time with her two young children, husband and family is her favorite pastime. In her rare moments of free time she also enjoys reading and watching movies.

KRISTIN OUELLETTE is a Director of Margin Improvement for Millwood Associates. Kristin has served in a financial management role in healthcare organizations for the past twenty years. Most recently, she served as the Director of Finance supporting urban and rural facilities in a multi-state healthcare system. She is an effective communicator and recognized for her ability to bridge clinical and financial.

Key Areas of Expertise: financial analysis, forecasting, strategic planning, cost accounting, systems implementations, budgeting, and productivity. 

Kristin holds a degree in Business Administration from the University of Oregon and is licensed in the State of Oregon as a Certified Public Accountant. In addition, she is a Certified Healthcare Financial Professional (CHFP) through the Healthcare Financial Management Association and holds certifications in both LEAN and Six Sigma process improvement methodologies.

Kristin lives in Eugene with her husband and two children. She enjoys traveling the globe, as well as camping, hiking, and biking across the Pacific Northwest.

VICKI TAMIS is a Director of Clinical Value for Millwood Associates.  Vicki has 20 plus years of healthcare experience, most recently, as a Regional Director of Pharmacy with responsibility for the network’s continuum of care pharmaceutical services. She has held leadership roles in quality and clinical informatics as well as clinical consulting for outpatient healthcare facilities. 

Vicki is passionate about patient safety and improving the value of care provided to patients. 

Key Areas of Expertise: drug spend reduction strategies, 340B programs, antimicrobial stewardship, GPO contract and formulary optimization, supply chain management, project management, safe medication practices, and clinical informatics. 

Vicki holds a bachelors and a doctorate in pharmacy from the University of Washington, and a Master’s in Healthcare Administration from Western Governor’s University. She is recognized by the Board of Pharmaceutical Specialties in Pharmacotherapy (BCPS) and is an Apexus 340B Certified Expert (ACE). 

In her spare time, she enjoys spending time with family and traveling internationally.

JUDY RAIMO is a Director of Clinical Value for Millwood Associates. She is a collaborative implementer and transformational leader with over 30 years of experience directing hospital departments across the continuum of care. She has demonstrated success with revenue cycle, utilization management, capacity management and patient flow achieved through interdisciplinary teams and frontline staff engagement. She has also developed physician and nurse leader partnerships who owned and celebrated unit-based outcomes improvement.

Key Areas of Expertise: strategic planning, operations management, patient flow, utilization management, hospitalist services, physician advisor, denial management, discharge planning, social work, behavioral health, transitions of care, revenue cycle, compliance, nurse staffing, transfer center, bed management, house supervisors, home care, hospice, palliative care and rehabilitation.

Judy is a registered nurse with Bachelor of Science in Health Care Administration from Concordia University. 

Judy and her husband, Steve, enjoy classic cars; especially their 1968 red Chevy Camaro convertible, traveling by land or sea and spending time with their two children and three grandchildren.